FAQ
Frequently Asked Questions
Need Help?
Please browse through our most commonly asked questions, if you do not find the answer to your specific question, please call the team on 03 366 1718 or use our contact form and we will be happy to answer your queries.
Electrical Services
What are the benefits of choosing a master electrician?
All work is covered by the Master Electrician Workmanship Guarantee. As members of ECANZ, we are bound to abide by strict codes of conduct and service. We undergo a stringent auditing process to ensure we are compliant with the highest standards.
Do you do house rewiring?
Yes. Our dedicated service department provides extensive experience in house rewiring, rebuilds, additions and alterations for new or old houses in Christchurch and the wider Canterbury region.
In which areas do you provide electrical services?
We provide Electrical services to Christchurch and the wider Canterbury region including Ashburton, Darfield, Windwhistle, Methven, Mount Somers, Geraldine, Orari, Temuka, Timaru, Rolleston, Lincoln, Akaroa, Rangiora, Amberley, Culverden, Cheviot, Peketa, Kaikoura, Mangamaunu, Clarence, Hanmer Springs, Castle Hill, Lake Pearson, Twizel, Omarama, Ohau, Tekapo, Mount Cook, Otematata, Kurow, Duntroon, Glenavy & Waimate. Give us a call on 03 366 1718.
Do you provide commercial & industrial electrical services?
We provide installation, maintenance & repair of complicated electrical systems in commercial & industrial buildings. We also do annual IQP inspections for building WOF, UPS testing & maintenance, switchboard maintenance & thermography. For a complete list of services we provide for commercial buildings visit our services
page or give us a call.
Are you experienced in this type of work?
We have extensive experience in all facets of the industry – our areas of expertise range from domestic repairs through to industrial installation and maintenance. We are able to call on a broad range of skills and expertise – many of our staff have over 35 years of experience in the electrical industry and we have been trusted by clients for over 65 years.
What are the advantages of using a larger firm as opposed to a smaller operator?
We have the manpower to deliver a 24-hour, 7-day service. We can respond promptly to callouts and the business doesn’t come to a halt when someone goes on holiday. We offer a level of continuity and reliability that a small firm would struggle to provide.
Do I have to be present when you are on site and can you be trusted?
That is entirely up to you – however, all of our staff are thoroughly vetted and undergo a stringent security check. We are an approved contractor for a number of high security operations, including the NZ Corrections Department and Christchurch Law Courts. Our blemish-free track record speaks for itself.
Emergency Breakdown & On Call Services
Do you provide 24-hour emergency on-call service?
Yes, we provide a 24 hour 365 day call out service. Contact us on 03 366 1718.
Payment Options
What payment options do you provide?
We have a full range of payment facilities including cash, EFTPOS & MasterCard as well as interest free finance options.
Solar Services
Do you provide solar services?
Yes, Christchurch Electrical's Solar Division specialises in residential & commercial solar installations. We have a dedicated team ready to take your installation from the design stage through to installation and commissioning. Read our Solar page
for further information on on solar power and our services.
How do I know if my roof is suitable for solar panels?
Most roofs are able to handle solar so long as the roof doesn’t have major rust or mechanical damage affecting the strength which we can assess during our free consultation process.
How do solar panels fit to my roof?
We have solutions for every roof type using Clenergy racking systems and S5 bracket solutions for any difficult roof types.
Do solar panels require Council consent?
Any grid tied solar system will need pre-approval from the local power authority, inspection and in most cases a meter change, which we organise on your behalf.
Will the power generated from the panels power all of my appliances or only certain types of appliances?
Solar powers any electrical appliance or fitting inside a home, with options for timers or diverters for optimal usage.
Can I charge my electric car with the solar generated power?
Yes, electric cars can be charged during the day with solar power.
How much money will I save on my electricity bills by using solar power?
Savings vary & can be maximised by looking for improved rates (tariff), installing more energy efficient appliances and fittings in the home, using as much of the solar power generated as possible with timers and diverters & changing the time you use appliances such as dishwashers, dryers & washing machines to peak solar generation times. We can guide you through how to make the most cost savings.
Can you store the power generated by the solar panels?
Yes, battery storage is an option, we can calculate if your household needs this option (if there are large loads that cannot be pushed from night time).
Do you install off grid or hybrid solar systems?
We install both off grid & hybrid solar systems.
